Return & Exchange Policy
Our Return & Exchange Policy:
- Cash returns are not possible however you may exchange the item as long as it is unused, unwashed and unaltered within 7 days of purchase.
- Exchanges are possible at any of Almas retail outlets or you may contact our helpline (042) 111-125-627 within working hours for a pickup / exchange.
- Exchange will only be possible if accompanied by original receipt.
- If the price of any item purchased by you is reduced by us because of a Sale Promotion, then exchange will be done at the marked down new price.
- No claim of repair will be entertained unless it is lodged within 21 days from the date of purchase.
- Misused items will not be eligible for exchange.
- No claim of faulty merchandise or incorrect items received will be entertained unless it is lodged within 3 business days of receiving the goods.
- Merchandise purchased during promotional offer period will not be eligible for exchange.
- All accessories are non-exchangeable.